We work with a network of courier partners across India to get your order to you as quickly as we can. This page explains how shipping works on yadom.life.
This policy applies only to orders placed on yadom.life. If you bought a Yadom Life product on Amazon, Blinkit, Zepto, Instamart, Tata 1mg or any other marketplace, that platform’s own shipping and delivery policy applies, not this one.
Free shipping on every order
Shipping is free on all orders placed on yadom.life. There is no minimum order value and no delivery charge at any cart size.
How you can pay
- We accept UPI, debit and credit cards, net banking and wallets. All orders on yadom.life are prepaid.
- We do not offer Cash on Delivery. If you would prefer to pay on delivery, Yadom Life products are also available on marketplaces that offer that option.
- Payments are processed by our payment gateway partner on their secure systems. We do not store your card details.
Where we ship
We currently ship across India only. We do not ship internationally at this time. If you would like to see Yadom Life in your country, write to us at care@yadom.life and tell us where you are.
Some pin codes are not serviceable by our courier partners. You will see this at checkout when you enter your delivery address.
Order confirmation and tracking
Once your order is confirmed you will get a confirmation on your registered mobile number and email. A tracking link follows once the order is handed to the courier.
If you have not received a tracking link within 3 business days of placing your order, write to us at care@yadom.life and we will look it up for you.
Dispatch and delivery timelines
Orders are usually dispatched within 2 business days of order confirmation. After dispatch, delivery usually takes:
- 3 to 5 business days for metro cities
- 5 to 8 business days for other locations
These are estimates, not guarantees. Delivery can be affected by things outside our control, including weather, courier network disruptions, strikes, public holidays, festival season volumes, and local restrictions. If your order is running late, see the Delayed Delivery section below.
Orders placed on a Sunday or a public holiday are processed on the next business day.
Split shipments
If your order has more than one item, we may ship them separately depending on stock and warehouse location. Each shipment gets its own tracking link. You will not be charged anything extra for this.
Failed delivery attempts
If our courier partner cannot reach you or your address, they will try to contact you to reschedule. After 2 to 3 failed attempts, the shipment is returned to us.
Where a shipment comes back to us this way, we refund the full amount you paid to your original payment method once the parcel reaches our warehouse. Since shipping was free, there is nothing deducted.
Please make sure the delivery address and phone number you enter are correct and complete. We are not able to change the delivery address once an order has been dispatched.
Delayed delivery
If your order has not arrived more than 10 days after the estimated delivery date, write to us at care@yadom.life with your order number.
We will look into it and get back to you within 2 to 3 business days. You can then choose either a replacement shipment or a full refund to your original payment method.
Refunds are initiated as soon as your request is confirmed and usually reflect in your account within 7 to 10 working days, depending on your bank. If a refund has not reached you within 14 days, write to us and we will chase it.
Order limits
Orders on yadom.life are limited to 30 units per order. If you want to buy more than that, write to us at info@yadom.life about bulk pricing.
We reserve the right to cancel or limit orders that appear to be placed for resale, or that show signs of fraud or misuse of a promotion.
Questions
Write to us at care@yadom.life or WhatsApp us on +91 93194 03111, Monday to Saturday, 10 AM to 6 PM IST.
For anything about returns, replacements or cancellations, see our Returns, Refunds and Cancellation Policy.