Last updated: [website launch date]
1. Overview
Welcome to Yadom Life.
This Privacy Policy explains how Vamayra Global Private Limited, operating under the brand name Yadom Life, collects, uses, stores, shares, and protects your personal information when you visit our website, place an order, subscribe to updates, contact us, or interact with us online.
By using our website or sharing your information with us, you agree to the practices described in this Privacy Policy.
2. Business Information
Legal Name
Vamayra Global Private Limited
GSTIN
09AAMCV0145Q1ZO
Marketed By
Vamayra Global Pvt. Ltd. TR-1056, Joy Tower, Sector-62, Noida, Uttar Pradesh - 201309
Customer Care
care@yadom.life
3. Information We Collect
We may collect the following types of information when you use our website or interact with Yadom Life.
Personal Information
This may include:
- full name
- email address
- phone number
- shipping address
- billing address
- order details
- payment status
- customer care messages
- replacement or support request details
Order & Transaction Information
This may include:
- product purchased
- pack selected
- order value
- payment method
- delivery status
- invoice details
- refund or replacement status, if applicable
Website & Device Information
This may include:
- IP address
- browser type
- device type
- pages visited
- time spent on the website
- referral source
- approximate location
- cookies and similar tracking information
Marketing & Communication Information
This may include:
- email subscription status
- campaign interactions
- preferences shared by you
- responses to offers, launch drops, surveys, or community updates
4. How We Collect Information
We collect information when you:
- visit our website
- place an order
- create or update checkout details
- subscribe to our email list
- contact customer care
- submit a contact form
- request a replacement
- interact with our ads, emails, website, or social media pages
- share content, reviews, feedback, or testimonials with us
Some information may also be collected automatically through cookies, analytics tools, pixels, and similar technologies.
5. Why We Use Your Information
We use your information for the following purposes:
To Process Orders
To confirm your order, collect payment, generate invoices, pack products, arrange shipping, and provide delivery updates.
To Provide Customer Support
To respond to queries, replacement requests, delivery issues, payment concerns, product questions, and other customer care communication.
To Improve Our Website
To understand how users browse the site, which pages they visit, what products they explore, and how we can improve the shopping experience.
To Send Updates
To send launch updates, offers, product drops, creator collaborations, community updates, and brand communication, where you have opted in or where permitted.
To Prevent Misuse
To detect and prevent fraud, misuse of offers, suspicious transactions, fake orders, payment issues, or policy violations.
To Meet Legal Requirements
To maintain business records, comply with applicable laws, respond to lawful requests, and protect our rights.
6. Payment Information
Payments on our website may be processed through secure third-party payment gateways.
We do not store your full debit card, credit card, UPI, net banking, wallet, or payment credentials on our website.
Payment-related information is handled by the respective payment service provider according to their own security practices and policies.
7. Shipping & Delivery Information
To deliver your order, we may share relevant information with shipping, logistics, courier, and fulfilment partners.
This may include your name, address, phone number, order details, and payment method where required for delivery.
8. Marketing Communication
If you subscribe to updates from Yadom Life, we may send you emails or messages about:
- product launches
- offers
- early access drops
- creator collaborations
- community updates
- order-related communication
- brand announcements
You may opt out of marketing communication at any time by using the unsubscribe option available in our emails or by writing to care@yadom.life.
Please note that even if you opt out of marketing communication, we may still send essential order, payment, delivery, replacement, or account-related communication.
9. Cookies & Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to improve your browsing experience and understand website performance.
These may help us:
- remember preferences
- analyse website traffic
- understand product interest
- measure ad performance
- improve website content
- support retargeting or remarketing campaigns
You can manage or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
10. Analytics & Advertising Tools
We may use third-party tools such as analytics platforms, advertising platforms, Shopify tools, Meta tools, Google tools, email marketing tools, or similar services.
These tools help us understand website usage, measure campaigns, improve content, and show relevant ads.
Third-party tools may collect or process information according to their own privacy policies.
11. Sharing Of Information
We do not sell your personal information.
We may share your information only where necessary with:
- payment gateway partners
- shipping and courier partners
- website hosting or platform providers
- analytics and advertising tools
- email or communication tools
- customer support tools
- legal, tax, accounting, or compliance advisors
- government authorities, if required by law
Information is shared only for legitimate business, operational, service, legal, or compliance purposes.
12. Data Retention
We retain your information for as long as necessary to:
- process and fulfil orders
- provide customer support
- comply with legal, accounting, and tax obligations
- resolve disputes
- prevent misuse
- improve our services
- maintain business records
When information is no longer required, we may delete, anonymise, or securely archive it as appropriate.
13. Data Security
We take reasonable steps to protect your information from unauthorised access, misuse, loss, alteration, or disclosure.
However, no website, digital platform, or method of online transmission is completely secure. By using the website, you understand that data transmission over the internet carries inherent risks.
14. Your Rights
Subject to applicable law, you may have the right to:
- request access to your personal information
- request correction of inaccurate information
- request deletion of your information, where applicable
- withdraw consent for marketing communication
- raise a grievance regarding your personal data
- request information about how your data is used
To exercise these rights, write to us at care@yadom.life.
We may need to verify your identity before processing certain requests.
15. Children’s Privacy
Our website and products are not intended for use by children without parental or guardian supervision.
We do not knowingly collect personal information from children. If you believe a child has shared personal information with us, please contact care@yadom.life and we will take appropriate steps.
16. Third-Party Links
Our website may contain links to third-party websites, platforms, tools, payment pages, or social media pages.
We are not responsible for the privacy practices, content, policies, or actions of third-party websites.
Please review their privacy policies before sharing information with them.
17. Product Reviews, Feedback & User Submissions
If you submit a review, testimonial, feedback, image, video, or other content to Yadom Life, we may use it to improve our products, website, customer experience, and communication.
Where we use customer-facing content for marketing, website, advertising, or social media, we will do so in accordance with our Usage of Content & Information Policy.
18. Changes To This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.
Your continued use of the website after updates means you accept the revised Privacy Policy.
19. Contact Us
For any privacy-related questions, data requests, corrections, deletion requests, or complaints, contact us at: